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Privacy Policy & Data Protection

Comprehensive privacy protection policies ensuring the highest standards of data security and compliance with Saudi Personal Data Protection Law (PDPL).

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Privacy Policy

Overclick LLC

Effective Date: November 2025

Website: https://overclick.sa

1. Introduction

This Privacy Policy describes how Overclick LLC ('we,' 'us,' or 'our'), a Saudi-based limited liability company, collects, uses, processes, and protects your personal information when you visit our website (https://overclick.sa) or use our services. We are committed to protecting your privacy and complying with the Saudi Personal Data Protection Law (PDPL) and applicable international data protection standards.

2. Data Controller

Overclick LLC is the data controller for personal information collected through our website and services. Our registered office is located in the Kingdom of Saudi Arabia. For privacy-related inquiries, you can contact our Data Protection Department at [email protected] or through our contact form.

3. Information We Collect

  • Personal Information: Name, email address, phone number, company name, job title, and other contact details you provide through forms or communications
  • Technical Information: IP address, browser type and version, device information, operating system, referring website, pages visited, and time spent on our website
  • Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies to improve website functionality and user experience
  • Communication Records: Records of correspondence, support requests, and interactions with our team
  • Service Usage Data: For clients using our services, we may collect data related to system performance, usage patterns, and technical logs necessary for service delivery.

4. How We Collect Your Information

  • Directly from you: When you fill out forms, contact us, request quotes, subscribe to newsletters, or create accounts
  • Automatically: Through cookies and similar technologies when you browse our website
  • From third parties: Business partners, service providers, or publicly available sources for legitimate business purposes
  • Through our services: When you use our cloud hosting, managed IT services, or software solutions.

5. Legal Basis for Processing

  • We process your personal information based on the following legal grounds under PDPL: Consent: When you provide explicit consent for specific processing activities
  • Contractual necessity: To fulfill our contractual obligations when providing services
  • Legitimate interests: For business operations, fraud prevention, security, and improvement of our services
  • Legal compliance: To comply with applicable laws, regulations, and legal obligations
  • Vital interests: To protect your vital interests or those of others in emergency situations.

6. How We Use Your Information

  • Service delivery: Providing, maintaining, and improving our IT services, cloud hosting, and software solutions
  • Communication: Responding to inquiries, providing customer support, and sending service-related notifications
  • Marketing: With your consent, sending promotional materials, newsletters, and information about our services
  • Analytics: Understanding website usage patterns and improving user experience
  • Security: Protecting against fraud, unauthorized access, and ensuring system security
  • Legal compliance: Meeting regulatory requirements and handling legal proceedings
  • Business operations: Internal record-keeping, accounting, and business development activities.

7. Data Sharing and Disclosure

  • We do not sell or rent your personal information to third parties. We may share your information in the following circumstances: Service providers: Trusted third-party vendors who assist in providing our services (hosting providers, payment processors, analytics tools)
  • Business partners: With your consent, for joint services or partnership opportunities
  • Legal requirements: When required by law, court order, or government request
  • Business transfers: In case of merger, acquisition, or sale of assets, with appropriate data protection measures
  • Emergency situations: To protect the rights, property, or safety of Overclick, our clients, or others.

8. International Data Transfers

  • Your personal information may be transferred to and processed in countries outside Saudi Arabia where our service providers or partners are located. We ensure adequate protection through: Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by Saudi authorities
  • Other legally recognized transfer mechanisms
  • All international transfers comply with PDPL requirements and maintain equivalent levels of data protection.

9. Data Retention

  • We retain your personal information only as long as necessary for the purposes outlined in this policy: Contact inquiries: 3 years from last communication
  • Service clients: Duration of service relationship plus 7 years for legal and accounting purposes
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Website analytics: 26 months maximum
  • Legal obligations: As required by applicable laws and regulations
  • We regularly review and delete information that is no longer necessary, ensuring compliance with data minimization principles.

10. Your Privacy Rights

  • Under PDPL, you have the following rights regarding your personal information: Access: Request copies of personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information under certain circumstances
  • Restriction: Request limitation of processing activities
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or for marketing purposes
  • Withdraw consent: For processing based on consent, withdraw at any time
  • To exercise these rights, contact us at [email protected] with appropriate identification.

11. Cookies and Tracking Technologies

  • Our website uses cookies and similar technologies to enhance your browsing experience: Essential cookies: Necessary for website functionality and security
  • Analytics cookies: Help us understand website usage and improve performance
  • Marketing cookies: Used for targeted advertising and measuring campaign effectiveness
  • Preference cookies: Remember your settings and personalize your experience
  • You can manage cookie preferences through our cookie consent banner or browser settings. Some functionality may be limited if essential cookies are disabled.

12. Data Security

  • We implement comprehensive security measures to protect your personal information: Technical measures: Encryption, secure servers, firewalls, and access controls
  • Organizational measures: Staff training, confidentiality agreements, and security policies
  • Physical measures: Secure facilities and restricted access to data centers
  • Regular monitoring: Continuous security assessments and incident response procedures
  • While we strive to protect your information, no system is completely secure. We cannot guarantee absolute security but maintain industry-standard practices.

13. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This privacy policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of external websites or services.

14. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without proper consent, we will take steps to delete such information promptly.

15. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a new effective date. For material changes, we will provide additional notice through email or website notifications. Your continued use of our services after updates constitutes acceptance of the revised policy.

16. Contact Information

  • For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: Email: [email protected]
  • Address: Overclick LLC, Kingdom of Saudi Arabia
  • Data Protection Department: [email protected]
  • We are committed to addressing your privacy concerns promptly and transparently.

17. Regulatory Compliance

  • This Privacy Policy and our data processing practices comply with: Saudi Personal Data Protection Law (PDPL)
  • Electronic Transactions Law
  • Cybersecurity Framework regulations
  • International data protection standards where applicable
  • We regularly review our practices to ensure ongoing compliance with evolving legal requirements and industry best practices.

Have Questions?

If you have any questions about this Privacy Policy, please don't hesitate to contact us.

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